Privacy Policy
Who we are
Website operator and data controller:
SKRYNNIK IMPORT & EXPORT DOO
Trg Božane Vučinić 10/1
81000 Podgorica, Montenegro
Contact e-mail: info@siemoto.me
What Personal Data We Collect
We collect only the personal data necessary for the operation of our business and the performance of contracts.
This may include:
first and last name,
billing and delivery address,
phone number,
e-mail address,
order details and purchase history,
communication related to orders or inquiries.
We do not create user profiles for marketing purposes and do not collect sensitive personal data.
How We Collect Personal Data
Personal data is collected when you:
place an order through the Website,
contact us by e-mail or contact form,
communicate with us regarding delivery, payment or warranty matters.
Purpose of Data Processing
We process personal data exclusively for legitimate business purposes, including:
processing and fulfilling orders,
issuing invoices and accounting documents,
organizing product handover or delivery,
handling warranty, claims and legal obligations,
responding to customer inquiries,
complying with legal and tax requirements.
Personal data is not used for unsolicited marketing and not sold to third parties.
Legal Basis for Processing
Personal data is processed on the basis of:
performance of a contract (order and delivery),
compliance with legal obligations (accounting, tax, consumer law),
legitimate interest (customer communication and service),
consent, where required by law (e.g. cookies).
Data Sharing
We may share personal data only when strictly necessary, including with:
accounting and tax service providers,
state authorities when required by law,
postal service of Montenegro for delivery of small goods (where applicable), website analytics and technical service providers, where consent or another valid legal basis applies.
Where we use third-party service providers, including website analytics or technical service providers, personal data may be processed in accordance with their applicable terms and privacy safeguards. We use such services only where necessary for the operation, security, improvement or legal compliance of the Website, and where required, based on user consent.
Data Retention
Personal data is retained:
for the duration of the contractual relationship,
for the period required by accounting and tax legislation,
for as long as necessary to resolve warranty or legal claims.
After the retention period expires, data is securely deleted or anonymized.
Cookies
Our Website uses cookies and similar technologies to ensure proper functionality of the Website and, where you give your consent, to help us understand how visitors use the Website.
We use necessary cookies which are required for:
proper functioning of the Website,
operation of the shopping cart and checkout,
basic security and session management,
language selection,
remembering your cookie consent preferences.
Necessary cookies are essential for the Website to work properly and cannot be disabled through the Website cookie banner.
With your consent, we may also use analytics cookies, including Google Analytics, to collect statistical information about how visitors use the Website. This may include information such as page views, traffic sources, approximate location, device/browser information and interaction with Website content.
Analytics cookies are used only if you give your consent through the cookie banner. You can accept, reject or change your cookie preferences at any time by using the “Cookie Settings” link available in the Website footer.
We do not use cookies for behavioural advertising or profiling unless this is clearly stated and your prior consent is obtained.
You can also manage or disable cookies through your browser settings. Disabling necessary cookies may affect Website functionality.
Your Rights
You have the right to:
access your personal data,
request correction of inaccurate data,
request deletion of data where legally permitted,
restrict or object to processing,
lodge a complaint with the competent data protection authority.
Requests may be submitted via e-mail to the contact address above.
Data Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss or misuse.
Changes to This Policy
We reserve the right to update this Privacy Policy when required by law or changes in business operations. The updated version will always be available on this Website.