Customer support is provided upon prior request only.

For clarity, efficiency and proper documentation,
our primary communication channels are e-mail and WhatsApp messages.
Phone calls are not used as a standard support channel.

Please contact us in advance if you need assistance with:

• product information prior to purchase;
• order coordination and documentation;
• warranty or after-sales matters;
• scheduling a pre-purchase inspection (by appointment only);
• handover or delivery coordination.

We do not operate a retail showroom.
Visits are possible only by prior arrangement and strictly for a specific purpose
(inspection, handover, or service-related matters).